Recorded calls

Phone calls between you and MendSetGo technicians may be recorded and transcribed.

Recordings help the technician remember details of your appliance and problem, and help us check the quality of our service.

How long recordings are kept

Recordings and transcripts are kept only as long as needed for your repair and for quality checks. (Retention period to be confirmed.)

Contact

Questions about this document can be sent to MendSetGo through the contact details on our website. (Contact details to be added.)